THE AI ADVANTAGE
Legacy systems record your business. Freightmate runs it.
Every legacy FMS is a place to store what your team already did by hand. Freightmate does the work, then shows you.
Today · System of Record
Software that records the work you do
Your team keys in data, chases documents, assembles quotes — the system just remembers it happened.
What's Next · System of Action
Software that does the busywork for you
Agents process documents, create records, build quotes and prepare customs — your team handles judgment, not data entry.
why now
The gap is widening, fast
Across the industry, AI in freight has moved from experiment to baseline. Here's where it stands today.
+40%
more shipments per person
C.H. Robinson's gain from putting AI agents on repetitive ops work.
40%
of shippers now require AI from their forwarder
AI capability is now a factor in how shippers choose who moves their freight.
67%
of forwarders now use AI — up from 31%
Adoption more than doubled in two years, and the gap compounds each quarter.
AI adoption is no longer the question.
Timing is.
Sources: C.H. Robinson / Forbes (2025); BCG Logistics AI Survey (2026); GMInsights Freight Forwarding Survey (2025).
Head to head
The next shift in freight software
The same things every forwarder runs on — handled two very different ways.
System of Record
Legacy FMS
System of Action
Freightmate
Automation
Bolted on. Needs extra tools, portals & integrations stitched together
CORE Built into the system. Nothing to integrate, it just runs.
The busywork
Your team keys it in by hand, shipment by shipment
Agents quote, process docs, enter data & prepare customs — automatically
Foundation
Built for a manual era, before AI existed
AI-native from day one
Your people
Buried in repetitive tasks
Free for judgment, exceptions & relationships
Over time
Stays the same — you wait on release cycles
Learns & compounds — new capabilities every week
Built by
An enterprise software vendor
Agents quote, process docs, enter data & prepare customs — automatically
Automation, built in
A team of AI specialists, working every shipment
Not features you switch on. Named teammates, each owning a part of the workflow — and the roster grows every week.
Quote Agent
Owns the quoting workflow
Instant quoting. Rate requests in, quotes out — live carrier rates and your margin rules applied automatically.
Docs Agent
Owns documents, data & billing
Document processing. BOLs, invoices, packing lists — read, extracted and entered the moment they arrive.
AP & multi-currency billing. BOLs, invoices, packing lists — read, extracted and entered the moment they arrive.
Track Agent
Owns visibility & exceptions
Live tracking. Vessels, ports and containers monitored 24/7 across every shipment.
Proactive alerts. Delays, transshipments and exceptions flagged before your customers ask.
Customs Agent
Owns customs prep & status
Customs entry prep. CI captured, data extracted, entries prepared and synced to your customs software.
Status monitoring. Once filings are submitted, status is tracked and surfaced automatically.
Comms Agent
Owns routine communication
Automatic communications. ETA updates, arrival notices and confirmations drafted and sent on their own.
AI copilot. Ask in plain English to draft a notice, check status, or answer a question across your shipments.
More teammates, every week
New specialists and capabilities ship continuously — your team grows without you hiring.
White-glove onboarding
We've done this at scale
Your rollout is led by people who built and deployed freight management systems at Amazon-scale. Moving an operation onto new software isn't a leap of faith for us — it's a playbook we've run before.
1. Discovery
We map your workflows, data, systems, and requirements.
2. Migrate & Configure
We map your workflows, data, systems, and requirements.
3. Train & Test
We map your workflows, data, systems, and requirements.
4. Launch
We map your workflows, data, systems, and requirements.
5. Expand
We map your workflows, data, systems, and requirements.
We do the heavy lifting
Migration, configuration, training materials, testing — all on us. Your team spends about ten hours across the whole move.
Your old system stays untouched
We never modify your current system. It stays fully live through the entire transition — there's nothing to undo.
Weeks, not months
A legacy rollout takes the better part of a year. We move you in weeks, with shipments never stopping.
White-glove onboarding
Start with us before you commit
Your rollout is led by people who built and deployed freight management systems at Amazon-scale. Moving an operation onto new software isn't a leap of faith for us — it's a playbook we've run before.
1
Start with Docmate
Automate documents & data on top of your existing system — no migration required.
2
See how we work
Experience our automation quality, our team and our support on a low-risk footprint.
3
Move onto Freightmate FMS
When you're confident, migrate your whole operation — with a team that's already earned your trust.
The proof
Trusted by industry leaders
55+ years building logistics tech and FMS for leading global forwarders — from the ground up.
